Service

Our specialised team of assessors will give you advice on cost, products and fitting whilst our fitters deliver a quick, efficient and clean service at all times.

Measuring
Measuring is a crucial part of our service because it allows us to assess the site and provide you with a proper quotation that reflects the true nature of the job.

Most flooring companies send out estimators who are not experienced fitters so they do not always appreciate the practical side of the job. We ensure your job is measured up by the person who will fit your flooring and so he will be aware of all issues related to the nature of your property and its layout. Ultimately, this approach ensures a better quality job.

Vincent Flooring provides an unrivalled measuring service for its customers: not only is it a free service, but there is absolutely no obligation on you to proceed once we have provided you with an estimate.

Fitting
We have a first-class fitting team that we have been using for many years and during that time we have established an excellent working relationship with them. They have vast experience and we know their quality and reliability is unmatched because we see the quality of their work every day.

Forget the missed appointments that are often the bugbear of getting a new carpet. We organise the appointments for our team and so we can guarantee that they will provide a reliable service.

Aftercare
We make aftercare absolutely fuss-free because we have a dedicated team member who deals with it and he is your single point of contact should there be any problem with one of our flooring products.

On the rare occasions where there is a problem, an inspector will be sent out to personally view the situation. He will report back on the issue and the appropriate remedial course of action will be taken.